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Your Website Is Critical To Your Business
You have a website that is crucial to your business. It generates leads, customers and revenue (or at least it should). It�s a channel through which customers, suppliers, potential new staff and partners will find you and engage with you. It is fundamental to the success of your business and you want peace of mind that it will be up and available for your audience 24/7 without interruption.
All Software Is Vulnerable
Software needs updating. All software. Including the software that powers your website. Your competitors are waking up (or maybe leading the way) and innovating with new websites and online strategies. The world is getting smaller as more of us connect to the web and that means that it is only going to get harder to keep up, let alone stay ahead of the pack. More and more websites are getting hacked and attacked, including the big players like Twitter and Facebook as well as millions of small businesses everyday. It�s the nature of the world we live in and unfortunately websites are an easy target.
Do It Yourself?
Keeping your website up to date, backed up and secure can be time consuming and a little tedious. It takes you away from what you should be doing, which is building relationships with your customers, staff and partners. The technology continues to evolve and there is no way you can keep abreast of all the trends and developments.
Yes there are plenty of options for you to keep your website managed and up to date by the same company that hosts it. They do it for thousands of customers every day. That means they are experienced. It also means they might not be paying attention to the finer details of your particular website and business needs.
If you�re reading this page, then we know your website intimately because we built it or have at least worked on it. We know every line of code and all of the variables and combinations of things that hang together to make it work. We also know the software your website is built on very well. We�ve been using it for over 8 years and all of our websites (including this one) are built on the same software. So we are in the best position to keep your website up and running and open for business and we can do that with one of our Website Care Plans.
What Do We Offer?
We�ll do all the nitty gritty things you don�t want to so you can just enjoy being a superhero to your audience. Think of us as the Robin to your Batman.
We will perform an unlimited number of small tasks on your website throughout the month to make sure every piece of content and code is perfect.
Working with us means your website will continue to drive attention and customers into your business at a fraction of the time and cost it would take to do it yourself.
We�re happy to give you boat loads of references and testimonials on request.
We Are Busy
It’s true. Like Doctors in the 70�s and Accountants in the 80�s, good web developers are flat out these days and it doesn�t look like that�s going to change in a hurry.
We Need To Know More About You
So in all honesty, we�re only interested in working with clients who understand the value their website adds to their business. Hence we have made our website care plans available by application only.
Please review the plans below and use the form at the bottom of this page to get in touch and see if you qualify.
This service is designed to offer you peace of mind and the assurance that you have a skilled partner who can help you achieve your online objectives.
Software Updates:�We constantly monitor for updates which�include all core WordPress software, plugins and theme updates. We will install the updates at the appropriate time, always taking a backup first to ensure we can rollback any issues. Those updates can provide new features but also close critical security holes and so it is essential these are maintained to give you peace of mind that your website will always�run securely, efficiently and quickly.
Nightly and Weekly Backups:�We complete a thorough backup of your entire website every single day. If you accidentally delete content, get hacked, or need to rollback for any reason, we can do it in minutes.
Uptime Monitoring:�We offer 24/7�monitoring of your website for uptime. If there is ever an issue and your site goes down, we�ll know about it straight away so we can deal with it quickly�thus ensuring your site is always available for your customers.
Staging Site:�All of our maintained websites come complete with a duplicate site, called a staging site. This staging site is perfect for testing new plugins, developments and ideas without disrupting the live site, before migrating tested changes�to the live site with the press of a button.
Training Video Updates: All of our maintained websites are loaded with video tutorials so you’ll never feel like you’re on your own.
Enterprise Grade Network Security:�Constant security monitoring to keep any nasty intruders out and�to ensure the best experience for visitors.
Database cleaning and optimisation:�Regular cleaning of your website to keep it running fast and smooth.
Monthly Maintenance Report:�Monthly reporting so you can rest assured it’s under control.
Priority Support:�Email support when you need it.
Google Analytics:�(silver and gold plans only)�A weekly or monthly report.
NEW for 2017! Image Optimisation:�Our monthly care plan now also includes the installation and application of an image optimiser tool. This tool compresses and optimises every image on the site so that they load quicker reducing the time it takes for your site to load, as well as saving bandwidth and storage space.
Broken Link Monitoring:�(silver and gold plans only)�Your website pages will have both internal and external links and these can sometimes get broken resulting in your customers getting an error 404 message. This can happen when pages are deleted or changed or where external websites have pages removed or the whole website falls off the face of the earth (it does happen). We regularly scan your whole site for broken links and then fix these so we keep your customers and the search engines happy.
Monthly Coaching Calls & Advice:�(silver and gold plans only) Regular contact for accountability and advice so you know you’re not barking up the wrong tree.
Search Engine Optimisation (SEO):�(gold plan only) Constant tweaking of website to get more visitors from search engines.
Social Media:�(gold plan only)�Posting�
Web Hosting:�Website speed and downtime are ranking factors for Google. The search engine doesn�t want to rank a website at the top of its results if the user will find a slow or, even worse, crashed website when they click through. Many hosting providers keep costs low by adding hundreds and thousands of websites on each server. We only host the sites that we build and maintain, and house them on the most secure high performance platform available, within the WP Engine US datacentre. Your site will therefore always be secure and super fast to ensure it is always working to its best for your customers.
And importantly . . . our monthly maintenance service isn�t a contract, you can cancel with one month�s notice. Each month you�ll get all the benefits listed below, as well as our on-going support so you really have nothing to lose. NB we do also offer a annual payment option for the maintenance plan which gives you an extra benefit of one month free but�no refunds are payable if you decide you no longer want to use the service.
�150 per month
- All software updates
- Daily and Weekly Backups
- Uptime Monitoring
- Staging Site
- Training Videos
- Database Cleaning
- Monthly Maintenance Report
- Priority Support
- Google Analytics
- Image Optimisation
- Weekly Content Management Assistance Session
�300 per month
- Everything that’s included in the Silver Plan PLUS: –
- Google Analytics
- Broken Link Monitoring
- Monthly Coaching Calls & Advice
�500 per month
- Everything in the Silver AND Gold plans PLUS: –
- Search Engine Optimisation (SEO)
- Social Media
- Monthly Strategy Coaching Session via Skype
All sessions are conducted by telephone or Skype.
*Unlimited small tasks include any task that takes us less than 30 minutes to complete and typically covers things like adding a testimonials section or a staff profile section to your website. These tasks do not cover advanced features such as a complete online shop or membership section.
There is no contract for any of these plans and you are free to cancel any time. These plans are offered on a subscription basis and do need to be paid monthly in advance.
Use the form below to apply for one of our website care plans and we�ll get in touch to see if we�re a good fit.